Shipping & Returns
All domestic orders will be shipped in 5 to 7 days and all International orders will be shipped in 10 to 14 days.
EXCHANGE POLICY
The Boho Couture endeavours to ensure that every transaction on our online store is seamless. We take great care in delivering our products and adhere to the highest quality standards.
Given the nature of our products, we reserve the sole discretion to provide the resolution as we deem fit. Each exchange request is handled on a case by case basis and we encourage you to get in touch with our team for prompt resolution.
If you want to exchange your purchase, please inform us within 72 hours of receiving the package, on info@thebohocouture.com contact us on +91 90241 55501 between 10am and 6pm.
If you receive a damaged product or the item doesn’t match the item in your order confirmation, please share the details with your order number and description of the damaged item. We will make sure our customer care team addresses your query in the best possible manner.
We will re-fulfil your order with the same or similar product after reviewing of the wrong delivery/quality/ manufacturing defect within a specific time frame. In case, the product is out of stock or not available, an e-credit note will be issued, redeemable only on our web boutique.
Please share the details of your order, delivery address, a photograph of the product you would like to exchange and reason for exchange. Please ensure that the product is unused, unworn and the original tags are intact. In case you do not wish to exchange your product for another product, a credit note will be emailed to you, with a validity of six months from the date of issue.
International Orders
International orders are not eligible for exchanges, returns or refund.
In the case of International Orders if a customer refuses to pay the Duty as mandated by the respective country of shipment and doesn’t collect his/her order from the Shipping agency, then The Boho Couture will not be liable to refund any amount for such orders.
Once we have received your return
Once we receive the products a closure will be provided to your request as per your preference i.e. credit voucher or exchange. We will process this as quickly as possible, please allow us seven working days from receipt for this to be done.
We will send email notifications to keep you updated on the status of your return, from receipt of the return package in our warehouse to the completion of your replacement order. All email notifications will only be sent to the address given on your order at the time it was placed.
Cancellation Policy
You can cancel/modify within 24 hours of placing your order by writing to us at info@thebohocouture.com provided the order hasn’t been shipped.
Once your order is found eligible for cancellation by our team we will issue a credit voucher redeemable on www.thebohocouture.com within 60 days.